Our service standards
Ever wonder why it takes some providers so long to respond to your request? Us too. At CFC, we’re obsessed with service. We respond to most quote requests in under 24 hours, and we publish our performance so you can hold us accountable.
Enquiry response time - May 2020*
Policy turn-around time - May 2020**
*Time from receipt of full underwriting information on new business enquiries to issuance of quotation or declinature.
**Time from review of all subjectivities to issuance of full policy documentation on new business.