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Article September 27, 2019

How to notify us of a cyber incident

Whether through our hotline, award-winning app, website or email, make sure to engage with us quickly if you're experiencing a cyber incident.

CFC's in-house cyber incident response and claims team has handled over 1,500 cyber events in the last 12 months, which gives us a wealth of experience when it comes to knowing what leads to the best possible outcome for clients. One key trend we've seen is that the sooner policyholders engage, the smoother the claims process.

That's why we've recently produced a quick-reference PDF on how policyholders can get in touch if they're experiencing a cyber event. Whether through our hotline, app, website or simply by email, the key is to act fast so our expert cyber incident response specialists can assist you. 

For those of you who want to learn more about how our cyber incident response and claims teams deal with events in real-time and missed our webinar on the topic, find the recording for your territory here. If you have any other questions about our incident response capabilities, get in touch today.