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Article October 10, 2019

Cyber case study round-up

Have you missed any of our monthly cyber claims case studies? Don't fear! Here's your chance to catch up.

In 2018, we launched our cyber claims case study series. Coming to you monthly, these in-depth case studies have explored everything from data re-creation after ransomware attacks to the reputational impact of data breaches. Here, we have consolidated the series so far. Have a read, and be on the lookout for more in the coming months. 


Database debacle: A ransomware attack throws up unforeseen complications for a domestic goods retailer

School fees fiasco: Parents mistakenly pay tuition fees to a fraudster impersonating a private school

City shakedown: A targeted extortion attack leaves a local government in a predicament

Website wipeout: An appliance retailer suffers a significant sales shortfall after its website is taken down by hackers

Kitchen calamity: A kitchen unit manufacturer shelves several days’ profits after ransomware attack

Poached payment: Fraudster impersonates an insurance brokerage to siphon off customer payment

CEO swindle: A manufacturing firm transfers thousands to scam artists after falling victim to CEO fraud

Legacy system letdown: A ransomware attack on an electrical firm sparks the collapse of a vital accounting system

Phishing for funds: A law firm, specializing in property matters, falls victim to a social engineering scam

Malware mayhem: A targeted extortion attack and extensive malware infestation hit a tech provider

Software shutdown: A property management company learns the importance of longer indemnity periods after a cyber attack results in lost contracts

Reputational repercussions: A data breach leads to a damaged reputation and subsequent incomes loss for an online retailer

Quick fix complication: A healthcare provider wipes ransomware from their system, only to discover they’ve also wiped away the proof that large-scale notification isn’t necessary

Beyond the breach: A malware attack leads to huge operational disruption for a small hospital

Backup breakdown: A ransomware wipes out an engineering firm’s files, creating a need for full data re-creation