Skip to main content
200+
Expert team
5,000+
Events handled each year
24/7/365
Technical support

The largest in-house cyber security and incident response team in the market

Our global team of cyber security engineers, incident responders and forensic specialists successfully prevents and remediates thousands of cyber events for our customers each year.

Check out our full brochure for more details.

“The overall experience was completely outstanding. The quality of customer care was second to none. Responsiveness, explanation, detail, proactiveness, performance and delivery were all outstanding. Every aspect exceeded expectations. This was truly best-in-class customer service.”

CFC Insured

“I was so impressed with the level of service that I told my team straight away. CFC’s professionalism, clear guidance and reassurance made a real difference. My exact words were: “Wow, that’s what incredible customer service looks like.”

Mark Warburton, Managing Director, Pioneer Search

“Thanks to CFC’s professionalism and depth of expertise, we were able to completely recover without any adverse consequences. I would highly recommend their services to any organisation requiring expert, responsive and highly professional cyber incident support.”

CFC Insured

Proactive protection

From the moment you bind your policy, our cyber threat analysts work around the clock to protect your business against cyber attack.

Using insights from threat intelligence feeds, threat hunting, vulnerability scanning and our own real-life claims data, we identify potential threats and alert customers to the threats that matter, before the worst happens.

See how proactive works

Immediate response

Technical expertise and real-world experience can make the difference between suffering a catastrophic loss or getting back online quickly. Our incident responders are available 24/7 to triage incidents, contain threats, and repair networks.

24/7 Technical support
<15 mins Response time

CFC Response works hand-in-hand with our cyber claims team to minimize business downtime and financial loss

Real-time support

Real-time support

Our first-to-market mobile app for cyber delivers real-time threat alerts, free 24/7 access to cyber security experts and a variety of cutting-edge risk management tools. It's also the fastest way to report an incident or claim.

Learn more here or download below.

Our cyber security and incident response team

Our expert cyber security team spans three continents, offering 24/7/365 technical customer support.

  • Jason Hart
  • Managing Director Proactive and Global Cyber Security Services
  • Bob Scott-Kerr
  • Global Head of Cyber Incident Response
  • Isabel Finn
  • Head of Cyber Exposure & Proactive Risk
  • Lauren Pearce
  • Global Head of Digital Forensics and Incident Response